View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000575 | T99X171.00 SKB Eagle | SW Issue | public | 2019-03-25 11:46 | 2019-04-03 10:21 |
| Reporter | (ALTech) Kian Choi | Assigned To | (ALTech) Kian Choi | Due Date | |
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0000575: It is not possible to move to another menu on TV app screen | ||||
| Description | It is not possible to move to another menu on TV app screen | ||||
| Steps To Reproduce | [Precondition] SW Version : v15.502.6 [Test Procedure] Booting > Home Key > Move to TV app > Pressing the focus down key on the RCU > Check [Actual Result] It is not possible to move to another menu on TV app screen [Expected Result] It should be possible to move to another menu on TV app screen ------------------------------------------------------------------------------------------------------------------------------------ [사전 조건]SW 버전 : v15.502.6 [시험 경로] 부팅> 홈 키> TV 앱으로 이동> RCU의 포커스 다운 키 누름> 확인 [실제 결과] TV 앱 화면에서 다른 메뉴로 이동할 수 없습니다 [예상 결과] TV 앱 화면에서 다른 메뉴로 이동할 수 있어야합니다 | ||||
| Additional Information | Attached log and issue video | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(SW) Rex Huang |
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Hi Mr. Choi, We think this issue is from TV app, not framework and BSP. Please highlight this issue to TVS to find out root cause and solution. Hi Rex, Please help to check log to confirm this. |
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Hi Mr. Choi & Jacky: I confirmed the log and found no KeyEvent related exceptions. In addition, the issue seems to be unable to reproduce in r6b. I think it may have been fixed. |
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Dear Jacky Chiang I have checked that this issue has been fixed in v15.502.8 Thank you |
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I have checked that this issue has been fixed in v15.502.8 |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-03-25 11:46 | (ALTech) Kian Choi | New Issue | |
| 2019-03-25 11:46 | (ALTech) Kian Choi | File Added: issue video.mp4 | |
| 2019-03-25 11:46 | (ALTech) Kian Choi | File Added: LogFilter_20190325_123501.txt | |
| 2019-03-25 12:56 | (ALTech) Kian Choi | Assigned To | => (SW) Jacky Chiang |
| 2019-03-25 12:56 | (ALTech) Kian Choi | Status | new => assigned |
| 2019-03-25 12:56 | (ALTech) Kian Choi | Steps to Reproduce Updated | |
| 2019-03-25 13:46 | (SW) Jacky Chiang | Note Added: 0001688 | |
| 2019-03-25 13:47 | (SW) Jacky Chiang | Issue Monitored: (SW) Rex Huang | |
| 2019-03-25 13:47 | (SW) Jacky Chiang | Note Edited: 0001688 | |
| 2019-03-25 13:48 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (ALTech) Kian Choi |
| 2019-03-29 09:27 | (SW) Rex Huang | Note Added: 0001767 | |
| 2019-03-29 14:14 | (ALTech) Kian Choi | Note Added: 0001770 | |
| 2019-04-03 10:21 | (ALTech) Kian Choi | Status | assigned => closed |
| 2019-04-03 10:21 | (ALTech) Kian Choi | Resolution | open => fixed |
| 2019-04-03 10:21 | (ALTech) Kian Choi | Note Added: 0001851 |
